KUALITAS PELAYANAN PUBLIK DI DESA SUNGAI AMBAWANG KUALA KECAMATAN SUNGAI AMBAWANG KABUPATEN KUBU RAYA

Authors

  • Martoyo Martoyo Tanjungpura University

Keywords:

Assurance, Tangibles, Empathy, Responsivitas, Reability

Abstract

This research aims to quality of apparatus resources in public services of Sungai Ambawang Kuala Village Sungai Ambawang District Kubu Raya Regency.This research is descriptive qualitative approach. The results of this research aims quality of apparatus resources in public services to run is good in assurance, tangibles, empathy and  responsivitas, but is less in reability.

Author Biography

Martoyo Martoyo, Tanjungpura University

Universitas Tanjungpura Pontianak

Published

2017-10-22

Issue

Section

JPMIS